Zyro Review (2020)
With so many eCommerce websites vying for your attention, such as Shopify or Wix, sometimes the newer and smaller contenders get missed in the fray.
Thankfully, we’re not letting this new entrant pass us by, as Zyro has some interesting tools and design philosophy to add value to your business or personal endeavour.
Even though it’s a relatively new website builder, you should absolutely check out what it has to offer.
Zyro At a Glance
At the very general level, Zyro is targeted to newcomers, much like itself. That means that the way website design works is very straightforward and doesn’t try to bog you down with too much information.
That being said, it’s a double edged sword, since the simple building tool means that you won’t be able to get in any specific design considerations that you have in mind.
Nonetheless, it’s a great entry into website building if you have no experience.
Zyro functions really well as an eCommerce platform, just as well as any other really, which is impressive considering its not been around that long.
Not only can you expect to find the traditional tools that you’ll see on Shopify, but they also have a few extra AI tools not available from the competition.
All in all, that puts Zyro with the leaders of the pack, as it manages to provide an attractive overall package for newbies.
Probably the most interesting thing you’ll see about Zyro is the new AI tools they are offering.
For starters, you have the AI writer which . . . ok granted doesn’t actually function like a real human writer but it does a good job.
Essentially how it works is that you pick a general topic like ‘entertainment’ and then a sub-topic like ‘horror films’ and the AI writer writes something up for you!
Of course, don’t expect the content to be that great and you will absolutely have to edit it yourself, but it’s an interesting concept.
Mostly the AI writer is targeted to those who need an about page or something relatively simple, although you could theoretically use it for general content and not just copy.
That being said, if you rely on your content for income, it’s best to hire a real human writer. Even more so considering there are only 11 general topics to pick from, so there isn’t a large variety as you’d expect.
AI Heatmap & Tools
Another interesting thing Zyro is doing with AI is their heatmap.
What you do is take an image of your site, upload it to their application, and the AI gives you a heatmap of where people look at the most.
The idea here is that you can use that information to alter your website design and copy to better match what you want them to focus on.
For example, maybe you want them to focus on a subscription button, or a specific article.
What’s more interesting is that this Zyro AI heatmap is actually free to use, so you don’t even need to have on of their plans to check it out!
Aside from the heatmap, Zyro also uses a great tool to create Slogans and logos. The slogan maker functions very similar to what the AI writer does, so we won’t cover that again.
The logo maker isn’t anything amazing, and is more along the lines of picking simple premade graphics and combining them together, but it’s easy, simple and great for those who don’t want to complicate their lives.
Top Notch Performance
Of course, having a bunch of great tools doesn’t mean anything if the website is constantly experiencing crashes.
Thankfully, Zyro does a great job of performance, managing an average of 99.94% of uptime, which is really good for a new entrant in the scene.
Granted, WordPress and some of the other ones come closer to 99.97%, but the minute difference is marginal and within the margin of error.
Other than that, speeds are really good, so you won’t feel a bottleneck there. Zyro also includes Cloudflare protection for all its sites, so you won’t have to worry about Distributed Denial of Service attacks (DDoS).
On top of that you also get an SSL certificate, so you’re pretty much protected from every angle possible, and the security provided by Zyro is equivalent to the top-tier website builders.
Related Read: Best Free Website Builders
Simple and Easy Design Interface
If you’re coming at Zyro with the expectations and perspectives of an experienced designer, you’re very likely to get disappointed.
That’s because Zyro is made with inexperienced people in mind.
The whole design philosophy revolves around making it as simple as possible to build your own website. In fact, you really only get five elements to play with: text, image, video, map and button.
As you can imagine, there’s not a lot of freedom there to build the site to your exact specifications, and that’s ok.
The idea here is specifically to make it easy so that people who are usually overwhelmed by complex website design aren’t, and can therefore setup a website relatively quickly.
Sure, this is a double-edged sword, especially if down the road you have more money to spend on a UI designer, but that’s just what you have to expect when using Zyro.
There is also one other small downside, which is that going from one template to another can be a hassle since there’s no easy transfer system. You basically have to manually migrate the content to your new template, which can be really annoying.
Hopefully this gets fixed in the future though, and we expect it will be high on the list of priorities for Zyro.
Excellent Templates to Work With
Thankfully it’s not all bad news, and you do actually get 55 templates to play around with, and there’s another 40 or so more templates coming down the pipeline.
Given their update schedule I wouldn’t be surprised if we see even more than that. Keep in mind that WordPress.com only offers about 200-300 templates for you to work with, so Zyro’s number is roughly in-line with what you’d expect.
Also, the templates you get are well optimized and are developed around a reactive design philosophy. That means that they function perfectly for both desktop and mobile users.
That being said, if you don’t like how your site looks on mobile, you can absolutely edit that look separately from the desktop version. This is actually a minor addition that could have easily broken Zyro for new users, so we’re glad to see it in.
Great Customer Service
While Zyro still doesn’t have the option to call for customer support, they do have 24/7 availability for the chat function.
In fact, they’ve even integrated a search function into the chat which pops up a hopefully relevant bit from the knowledge base based on your keyword.
If that doesn’t help, then you can absolutely continue to the chat function and yes it is a human being, which is excellent.
If you aren’t comfortable with the live chat you can always go the email route, although it will most likely be slower.
Dealing with Domains is too Complex
One thing that can be annoying with Zyro is the way it handles domains. With most website hosts the process is relatively simple: you update DNS servers with the new routing.
This works even if you bought the domain separately.
With Zyro it’s much more complicated and you have to go in and edit CNAMe information. It’s not something that is incredibly difficult but it goes against the concept of simplicity that Zyro has marketed itself around.
Honestly, it makes very little sense to be so complicated about it, so hopefully this will be rectified in the future.
Since Zyro is still relatively new, you will experience the odd bug here and there. It’s nothing deal breaking, and mostly fixes itself if you resend or refresh the action you were taking.
Thankfully there aren’t any real deal-breaking bugs here, and considering how fast Zyro updates their website, these bugs and issues tend to evaporate away really quickly, which is excellent.
Zyro Pricing Explained
Starting with ‘Basic’ though, you begin to take advantage of what paying money gets you. At $6.99/month your storage goes up to 1GB while your bandwidth goes up to 3GB, which is pretty good actually.
On top of that you remove any Zyro ads and can go through the complicated process of connecting your own domain. You also get the AI branding for the slogan and logo, as well as an SSL certificate.
The ‘Unleashed’ plan, which comes in at $8.99/month, adds a few interesting features, as well as giving you unlimited storage and bandwidth.
You get some great app integration such as messenger live chat as well as things like Facebook Pixel and Google Analytics. You also get a free domain for 1 year, so if you plan to go with Zyro and you don’t have a domain, this is probably the plan to get.
‘eCommerce’ is the plan where you start to see more business related tools, and is great if you have an online store or want an online storefront.
The plan is considerably more expensive than the previous two at $19.99/month, but you do get things like discount coupons, email notifications, shipping and tax management (which is so useful), and of course having your store be commission free, which means no commission to Zyro.
There’s one final upgrade in the form of the ‘eCommerce+’ plan at $28.99/month and it supercharges what you get.
While it’s not a lot of new things, the abandoned cart recovery and the ability to have your site in multiple languages is more then enough.
When you add to that the ability to have your shop on Facebook, Instagram and Amazon, then you really get yourself a good deal.
As you can see, Zyro has some interesting features and options, which is a must for a newcomer to the scene. More importantly, it markets itself as a website builder made for people who don’t know the first thing about website building.
We actually appreciate that approach since not everybody is tech savvy, and therefore gives website access to those who might not necessarily be able to build one otherwise.
Of course, the downside is you give up a lot of customization, but putting some rails around what you can do means you aren’t constantly falling off the edge.
In terms of pricing, it is slightly on the expensive side, although certainly not as expensive as some of the competitors out there.
We would have liked to see the eCommerce plans be maybe 10% – 15% cheaper, but hey, it’s a new site and it needs all the money it can get, so we can’t fault it there.
Even so, the lower two plans are good enough for most people, especially if you’re new to websites. You can always upgrade to a fancier website builder down the road.
All in all, Zyro is at front with the rest of the pack, and will certainly be a website builder we’ll keep an eye on!